Refund and Service Guarantee Policy

At One Tree Pest Solutions, we are committed to delivering high-quality pest control services and ensuring customer satisfaction. If you have any questions or concerns about our services, please don't hesitate to contact us.

Service Guarantee:

We stand behind the effectiveness of our pest control treatments and offer a service guarantee to all our customers. If pests return between scheduled service visits, we will re-treat your property at no additional cost to you. Our goal is to ensure that your home or business remains pest-free year-round.

Refund Policy:

We offer refunds on services that meet the following criteria:

1. Unsatisfactory Service Results: If you are not satisfied with the results of our pest control service, please contact us within [number of days] days of the service date. We will work with you to address any concerns and, if necessary, provide a partial or full refund.

2. Cancellation Before Service: If you need to cancel a scheduled service appointment, please notify us at least [number of days] days in advance. We will process a full refund for the canceled service.

Exclusions:

Please note that certain factors may affect the effectiveness of our pest control treatments and may not be eligible for refunds, including:

• Failure to follow post-treatment instructions provided by our technicians.

• Infestations caused by new pest introductions or environmental factors beyond our control.

• Damage to property or belongings resulting from pest activity.